**Care Crisis Line at 800-584-3578 or 425-258-4357 and Care Crisis Chat at www.imhurting.org are available to anyone experiencing a mental health crisis. Please do not use Washington Listens if you or someone you know is in crisis.**
In response to the COVID-19 pandemic, Washington has launched a support program called Washington Listens. People who use Washington Listens services receive support to manage elevated stress and cope with the changes due to COVID-19. Dial Washington Listens at 1-833-681-0211 Monday – Friday from 9 a.m. to 9 p.m. and weekends from 9 a.m. to 6 p.m. TTY and language access services are available.
Washington Listens: 1-833-681-0211
Washington Listens is available to anyone in Washington to speak to a support specialist. Callers receive support and connection to community resources in their area. The program is anonymous. The only information Washington Listens tracks are the number of calls and the nature of those calls, to ensure that people’s needs are met.
What makes Washington Listens different from other programs?
Washington Listens is a program to support anyone in Washington experiencing stress due to the COVID-19 pandemic or any of the events that have occurred because of it.
The support line that is part of Washington Listens is for people to receive support related to the pandemic.
Washington Listens is:
- A program to help Washington rebuild our state and strengthen resiliency
- More than just the support line with new services being planned and added
- A free anonymous service for anyone in Washington
Washington Listens is not:
- A crisis line to access behavioral health services
- A referral line to other services
- A warm line for people to talk to someone with lived experiences
- A replacement for existing resources like 211
For a local service, Verdant launched free, confidential counseling for residents of South Snohomish County who would like to talk with a licensed counselor due to anxiety and other emotions related to the COVID-19 crisis. Please call 206-290-0867 and leave your name and phone number in your message. This service is also not for people in crisis. Please refer to the phone numbers at the top of this article for crisis resources.